Novo Nordisk is a global healthcare company with 95 years of
innovation and leadership in diabetes care. This heritage has given us
experience and capabilities that also enable us to help people defeat
obesity, haemophilia, growth disorders and other serious chronic
diseases.
Headquartered in Denmark, Novo Nordisk employs
approximately 43,200 people in 80 countries and markets its products
in more than 170 countries.
Report a Complaint or Side Effect
Your information about complaints and side effects helps us ensure the safety of our products. If you have experienced a complaint or side effect to a Novo Nordisk product, we encourage you to report this to Novo Nordisk. Please email: aunrccc@novonordisk.com or call us on 0800 733 737.
If you or the person you are reporting on behalf of are currently suffering from severe side effects you should contact your local doctor or other medical health professional before reporting the side effect.
Data Privacy
Please note that Novo Nordisk registers information about the reported product complaints and side effecs for the sake of patient safety and to comply with current legislation. Your personal data will be entered and kept permanently in the Novo Nordisk global safety database and will be treated confidentially. We are obliged to report information on product complaints and side effects to Health Authorities in accordance with current legislation.
For the full information on how we process personal data in Novo Nordisk, you can either go to our company website at www.novonordisk.com or contact the Novo Nordisk Data Privacy Officer at privacy@novonordisk.com.
Read more about how we process your data in the Notice of Personal Data Processing Related to Safety Information.
Novo Nordisk Pharmaceuticals Ltd
Tel: 0800 733 737
Fax: +64 9916 5595
NovoCare® Customer Care Centre
Tel: 0800 733 737
Fax: +64 9916 5595
NovoCare® Customer Care Centre is the first line of contact for product information and professional customer services for external and internal customers.
Any information provided on this website should be discussed with your healthcare professional, and does not replace your healthcare professional’s advice.
Industry regulations do not allow pharmaceutical companies to offer information or advice on the diagnosis of disease or choice of therapy to consumers or patients. Please contact your doctor or health professional for advice on medicines or any other health related matter.
Updated: February 2019